In these challenging times, We stand with you
In this unprecedented times of Covid-19 pandemic and market crisis, the hardest-hit industry is hospitality and tourism. Independent, stand-alone hotel brands are the first ones to experience these bad weather conditions, and are facing the challenges beyond the business recovery road map.
Besides the economic downturn and reduced spending that comes with it, which are the key short-term challenges; one of the biggest long-term challenges is to carefully analyze and innovatively act on the new consumer behaviours, consumption patterns, changed perceptions, increased expectations and emerging trends.
Hotels, especially the independent boutique resorts struggle to manage price wars, occupancy drops and pressures to reduce rates. Many hoteliers react to these challenges by dramatic rate cuts. This not just impacts businesses adversely it also affects quality of guest experiences in the long run.
Low occupancy rates are going to be challenging for boutique hotel owners in the initial recovery phase. But the focus needs to be diverted from a panicked to a positive approach.
That’s where we come in.
Who We Are
For many, the term hotel consultant still conjures up an image of a self-proclaimed expert who can make great presentations, generate recommendations and leave you to do the hard work of implementation.
In our view, it’s time to redefine the term consultant, and it’s time to move from traditional consulting to a more accountable, performance-oriented, execution role. We believe in leading by example. We would describe ourselves as business growth catalysts, hands-on professionals who don’t just advise on what needs to be done, but help you get it done, as well as provide training on what needs to be done.
What We Do
At its core, our role is all about assisting our clients – hotels, restaurants, food start-ups – with making high-level decisions that enable them to earn superior profits & outperform the competition.
At Divine Hospitality Consulting, we believe independent hotels are unique and unique properties demand unique business solutions. With the seamless combination of many moving parts and details necessary to help your hotel move forward correctly every day, it helps greatly when you have an additional set of expert eyes guiding and reviewing your revenue management & sales efforts.
We primarily help our clients answer two key questions:
- "What should we do to differentiate ourselves from the competition?"
- "How can we increase the revenues most cost-effectively and with higher profitability?"
We help our clients to design strategies for improvements which helps them to:
- Troubleshoot current problems and implement solutions.
- Maximize sales, revenues and long-term profitability
360° Digital Marketing
Get Found, Get Shared, Get Leads, Increase Direct Revenues
Today, we live in a multi-device world where people are always connected, always ‘online.’ Today’s travel shoppers, when looking for the right experience at the right price, shop easily across many channels researching travel opportunities and offers. They have access to an enormous number of online options which include online travel agencies (OTAs), trip research sites, and site aggregators to support their travel decisions.
Selling out and filling up your hotel is the ultimate goal, right? Once every room is filled, you’ve done your job and are making money. But are you leaving money on the table? Think again..
Are you making as much revenue as you could be? Or should be? Probably not if your hotel is sold out months, weeks or even just days ahead. Though it may seem counterintuitive, but it’s reality. It is human nature and the easy choice to take the money and sell out early, but you are leaving money on the table.
Whenever the revenues of a hotel start declining, especially in times like these, the management team of such under performing asset all too often resorts to a singular focus on cost cutting to offset dropping revenues of the hotel. This results in a further downward spiral for the hotel.
With a competitive strategic approach, we help owners and managers in turning the tide for distressed hotel properties. Our proven hotel business transformation methodology focuses on increasing your revenues and bottom line profits.